Quality and Safety Manager in Charlotte, NC at Mauser Packaging Solutions

Date Posted: 1/4/2021

Job Snapshot

Job Description

Plant Name: Charlotte Plastic

Requisition ID:005838--

Mauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing large and small metal, plastic, fiber and hybrid packaging worldwide to companies in industries from food, beverage, personal care and pharmaceuticals to chemicals, petrochemicals, agrochemicals and paints. Bringing together the very best of its four legacy companies— BWAY, MAUSER Group, NCG and ICS—Mauser Packaging Solutions offers its customers true sustainability at scale.

Position Summary: The Quality and Safety Manager is a proactive leader who works under the guidance of corporate policies and procedures while adhering to all customer product standards and specifications while managing the quality system for their assigned location. The Manager’s strategic focus is to work with the plant operations team to continuously improve the quality that is built into Mauser products.  This role also serves as the Safety Manager for the facility.


  • Establishes programs to improve metrics using continuous improvement tools as well as actively participates in projects that support Lean Manufacturing initiatives resulting in improved profitability, work flow and team performance. Proactively works to improve quality systems internally and externally to the plant.
  • Interacts with production floor daily. Assists where needed to ensure there is adequate support from the Quality department to meet production efficiencies and goals.
  • Reviews, measures and proactively studies KPIs (Key Performance Indicators) in an effort to prevent substandard product that does not meet customer specifications.
  • Supervises and manages daily activities of all Quality team members at their designated location.
  • Manages QC Hold Tag System. Measures, quantifies and communicates QC Hold Tags to the production floor and any other team members who need to be informed.
  • Communicates and investigates any customer inquiries as they relate back to quality. Works with Operations team to find solutions to customer complaints focusing on permanent corrective action.  Visits customers as needed.
  • Leads 8D problem solving teams to address Quality Issues and Safety Incidents.  Interacts with production floor and management to determine root cause and develop resolutions to correct deficiencies. 
  • Audits, summarizes and reviews with plant management team the plant quality system and Safety Activities/Behaviors. Leads and facilitates Quality Management Review meetings.
  • Prepares and communicates month-end quality report summaries within plant and corporate.
  • Travels as necessary to other plants to establish best practices or to work with others in determining root cause or corrective action to quality issues.
  • Facilitates the implementation of Safety, Environment and Health related items in the plant.
  • Trigger, track and keep the records of health and safety training for all employees.
  • Assists in ergonomic studies/improvements
  • Helps with the evaluation/creation of risk assessments/PPE requirements
  • Implements process improvement with the use of Statistical Process Control (SPC), measurement analysis.
  • Defines projects related to customer requirements utilizing tools such as: Process Failure Modes and Effects Analysis (PFMEA), process flow mapping, control plan documentation and Capability Analysis.
  • Ensures CoQ (Costs of Quality) metrics are aligned with the company’s strategic initiatives, including scrap, rework, returns, appraisal and prevention.
  • Utilizes and has the ability to teach Lean tools including 5S, Kaizen, quick changeover, value stream mapping, mistake proofing, etc. Participates in Kaizen events as necessary.
  • Performs other duties as assigned.


Job Requirements

  • Bachelor’s Degree in Engineering, Operations or Business Management.
  • Minimum of 5 years’ of Quality Management experience in a high volume fast-paced manufacturing operation.
  • Must have experience being involved with and/or leading EHS related items or projects.
  • OSHA 30-Hour certification a plus.
  • Must have experience with preventive quality engineering techniques such as PFMEA, control plans, process mapping.
  • Experience leading the site implementation of an ISO9001:2015 Certified Management System – including Internal Audits, Document Control, Management Review, and Calibration System.
  • Knowledge of and experience with utilizing Lean Manufacturing practices.
  • Six Sigma Green, Yellow, or Black Belt Certification a plus.
  • Experience leading a Food Safety Management System a plus
  • Problem solver with strong work ethic and decision-making skills.
  • Microsoft Office experience required.



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