Credit and Collection Manager in Atlanta, GA at Mauser Packaging Solutions

Date Posted: 8/12/2019

Job Snapshot

Job Description

Plant Name: Atlanta Headquarters

Requisition ID:003569--Corp

Mauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing large and small metal, plastic, fiber and hybrid packaging worldwide to companies in industries from food, beverage, personal care and pharmaceuticals to chemicals, petrochemicals, agrochemicals and paints. Bringing together the very best of its four legacy companies— BWAY, MAUSER Group, NCG and ICS—Mauser Packaging Solutions offers its customers true sustainability at scale.


Job Description

This position will report to the Director - Invoice to Cash – Global Process Owner. Primary responsibility is to manage a team of associates within a shared services environment accountable for ensuring that credit, cash application and collection policies are effectively enforced. This individual must display strong leadership skills and be able to drive and motivate a team to deliver results. The successful candidate will have experience working with key third party Service Providers. In this role you will own the building of relationships between your team, customers, Service Provider and internal departments. This position will be accountable for ensuring the team is addressing and resolving customer disputes, short payments and billing issues timely. In addition, communicate the status of these issues across all stake holders. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This position is in the Sandy Springs office in Atlanta, Georgia. Specific duties include, but are not limited to the following:


  • Act as primary point of contact for assigned portfolio of business with Service Provider and manage an effective governance structure to ensure compliance to policies and procedures
  • Assign workloads and manage the timely execution of processes between Service Provider and MPS
  • Ensure new and existing credit limit reviews are being completed per guidelines
  • Manage daily operations for credit risk, collections and cash application. Ensure communication with Service Provider is maintained
  • Drive associate performance through coaching, development and regular feedback
  • Perform financial statement analysis on high risk accounts or credit limits per policy guidelines.
  • Handle escalated issues presented by team associates
  • Prepare various reports as required by management
  • Achieve DSO, Collection and bad debt percentage goals as assigned.
  • Work closely with Director ITC to identify process improvement opportunities


Job Requirements


  • 5+ years related commercial Credit & Collections experience with 3+ years in management
  • Bachelor’s Degree in business, finance or accounting and or relevant work experience
  • Strong Internal Customer Focus and team building skills
  • Ability to read and understand financial statements and identify credit risk factors
  • High level of integrity and dependability with a strong sense of urgency and results-orientation
  • Proficient in Microsoft Office
  • Ability to handle multi-tasking with a high degree of problem-solving skills
  • Microsoft Solomon – SAP experience a plus


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