Credit and Collection Analyst in Atlanta, GA at Mauser Packaging Solutions

Date Posted: 6/27/2020

Job Snapshot

Job Description

Mauser Packaging Solutions (formerly known as the BWAY/Mauser/NCG/Industrial Container Services) is the global leader of rigid metal and plastic containers in the world. We have over 11,000 employees worldwide with 180 facilities in 20 countries and approximately $4 billion in revenue. Our diverse products and broad geographic reach have made us a market leader in the general line packaging industry with an impressive track record of growth. If you are looking for an exciting employment experience and are driven to achieve in a dynamic, growth-minded environment, you have come to the right place!


Job Description

This position will report to the Manager – Credit and Collections. In this role you will be responsible for a portfolio of accounts ensuring that credit and collection policies are effectively enforced. We are looking for a detail-oriented individual who will take full ownership of the Credit & Collection position. The successful candidate will have experience working with third party Service Providers who support the credit risk, cash application and delinquency processes. Ensure timely communication with sales and operations on the status of assigned accounts. Drive the resolution of UADs, pricing issues, credit – debit adjustments and other actions as required. Provide good customer service through dispute resolution. Support and direct the third-party Service Providers when needed. Candidate should have working knowledge of general accounting principles and SOX regulations. The applicant should display a positive and proactive attitude, strong organizational skills, demonstrate an ability to prioritize and multitask and be a strong communicator. This position is located in the Sandy Springs office in Atlanta, Georgia.



  • Send customer invoice or statement copies as needed, process customer credit card payments.
  • Review and decision release requests of blocked orders from service provider in customer master. Inform other stake holders as needed.
  • Drive resolution of disputes received from Service Provider. Communicate final resolution to customer.
  • Review and decision proposed adjustments requested by Service Provider in accordance with policy and guidelines. Escalate proposed adjustments outline of guidelines to manager.
  • Communicate customer maintenance changes including terms to service provider.
  • Contact past due customers for payment, evaluate their ability to continue to pay their invoices.
  • Correspond and negotiate payment arrangements with delinquent customers, determine the appropriate course of action and advise service provider. Submit potential bad debt write off to manager.
  • Review, validate and approve customer refund requests from service provider per guidelines.
  • Work with Service Provider to resolve payment deductions.
  • Achieve DSO and other goals as set by Management.


Job Requirements


•Bachelor’s degree in Accounting or other Business related field
•At least three years performing credit analysis
•Strong understanding of Dunn & Bradstreet, Experian, Equifax and other credit research tools
•Above average proficiency in Microsoft Office including Excel
•Self-starter, team-player who works collaboratively with others
•Strong detail-orientation, organizational and time management skills
•Excellent verbal and written communication skills
•Ability to interact with employees and customers at all times in a professional manner
•Dependable and possesses strong work ethic
•Ability to work in a fast-paced environment high volume environmen


  1. Customer Service Jobs
  2. Collections Jobs

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