Quality Assurance Advisor in Mississauga at Mauser Packaging Solutions

Date Posted: 7/23/2020

Job Snapshot

Job Description

Plant Name: Mississauga

Requisition ID:004888--Recon

Mauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing large and small metal, plastic, fiber and hybrid packaging worldwide to companies in industries from food, beverage, personal care and pharmaceuticals to chemicals, petrochemicals, agrochemicals and paints. Bringing together the very best of its four legacy companies— BWAY, MAUSER Group, NCG and ICS—Mauser Packaging Solutions offers its customers true sustainability at scale.

Position Summary:

The Quality Assurance Advisor position is responsible for the development, implementation and evaluation of the quality program to ensure that quality standards and procedures are met and aligned with legislation and customer specifications. This individual is responsible for maintaining the organization's quality assurance policies, controlling new product development processes and ensuring the company is compliant with the variety government requirements associated with quality and environmental. The QA Advisor will also direct the establishment of performance standards, procedures, and audit controls in order to meet business requirements, as well as identify and implement process improvements to increase the efficiency, effectiveness, and quality of Company operations. The QA Advisor manages all activities of the Quality program, environmental requirements and provides advice to management and employees.


  • Provide leadership developing and directing QA and quality improvement initiatives for all company products and services.
  • Monitor QA systems and advise Canadian leadership team on system performance; publish statistics regarding performance against set goals.
  • Perform gap analysis between applicable and current quality standards; establish and implement a quality plan to bring the company into compliance.
  • Perform internal QA audits that are compliant with corporate policies, practices, and procedures.
  • Collaborate with client-facing QA representatives to ensure full customer satisfaction with the company's products and services.
  • Establish and maintain a QA program for monitoring supplier quality, including audits, controls, and other qualifiers.
  • Conduct risk analyses, verification, validation activities, and formal design reviews, as applicable.
  • Support new product development and continuous improvement and by integrating quality control tools (e.g. Lean, Six Sigma, etc.) into processes.
  • Promote and advocate quality achievement and performance improvement across the organization.
  • Act as liaison with customer auditors and assume responsibility for ensuring corrective actions with customer specifications.
  • Ensure ongoing compliance with local, national, and international standards and legislation. Including managing permits with government, Transport Canada, Ministry of Environment.
  • Persuade staff to adopt and incorporate quality methods into their work.
  • Create and maintain QA control documentation.
  • Identify relevant QA training needs and opportunities.
  • Maintain a constant awareness of company profitability, including budgetary control issues.
  • Perform other related duties as required



Job Requirements


  • Minimum 3 years of direct work experience with QA systems, regulations, guidelines, and associated standards.
  • Direct knowledge of QA methodologies.
  • Must possess excellent communication skills for liaising and communicating with vendors, customers, and internal departments.
  • Practical experience with risk management, product testing, capability studies, and control plans.
  • Training and knowledge of Six Sigma techniques and Lean Manufacturing are desirable.
  • Highly motivated and self-directed.
  • Capable of multi-tasking, and able to work with minimal supervision.
  • Extremely detail-oriented and analytical thinker.
  • Able to interface directly with cross-functional teams.
  • Able to create and review technical documentation, including project plans, test procedures, and design documents.
  • Able to develop, review, and maintain metrics and quality audits.
  • Strong problem identification and problem resolution skills.
  • High level of proficiency with Microsoft Office productivity suite.
  • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
  • Able to build and maintain lasting relationships with other departments, key business partners, and government agencies.
  • Strong work ethic and positive team attitude.
  • Willing to actively participate in continuous professional development throughout the course of employment
  • Proven ability to maintain the confidentiality of information and records
  • Service and team-oriented leader who pays specific attention to detail
  • Proven ability to handle multiple priorities in a fast-paced environment
  • Strong analytical, organizational and problem solving skills
  • Tact, diplomacy, flexibility, listening and persuasion skills
  • Strong verbal and written communication skills
  • Proficiency with database applications and administration systems, specifically Microsoft Office
  • Ability to travel up to 50%


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